With Kartra’s multiple price point configurations for products, it’s easy to offer different tiers of service, bundle your products, and even split-test price points. You can also find the highest ROI (Return on Investment) for your marketing efforts using Kartra’s comprehensive system.
In this first part of this training, we will cover:
- A quick overview of creating products for sale.
- Creating a product with a single payment.
The second part of this training will cover:
- Setting up your payment gateway.
- Adding tags to customer profiles.
- How to use multiple price points in Kartra.
- How to set up email receipts for a product purchase.
- Adding a new autoresponder for your customers.
A Quick Overview
Before you sell, you’ll need to configure your product’s selling parameters in Kartra. This is where you establish your price, payment options and define what communications occur once a product has been successfully purchased. Let’s look at the key requirements and considerations needed when creating a product.
First and most important is your Merchant Gateway, or the way that customers will pay you! We integrate with PayPal, Stripe, Authorize.net, and Braintree for payment processing. Once you have set this, select how frequent you want payments to be made.
You can have a one-time payment, a limited installment of payments, or a recurring payment system. You can even combine a recurring payment with a series of installments, having (for example) customers pay 3 monthly installments every year! Subscription billing plan can be used in conjunction with our membership site feature, so turning on and off access to customers is completely automated!
However, if you simply have a singular product to sell, you can do so using non-subscription billing. And once your leads become customers, receipts are generated through Kartra in addition to the receipts the payment gateway may or may not send.
Additionally, you can use the automations in the product setup to tag your customer, send them a single communication, or subscribe them to an automatic follow-up email or sequence for those who have just purchased your products.
Creating a Product with a Single Payment
Let’s walk through the steps for how to create a basic product in Kartra.
First, click My Products in the menu on the left (marked #1 in the image below) and you will be taken to your main Products page (marked #2). Here, you can add a new product by clicking the green +PRODUCT button that hovers on the right side of the screen (marked #3).
Then you’ll enter the internal and external names for your product, a description (which your customers will see), and whether or not to list it in the Kartra Marketplace:
Make sure to hit the green “Confirm” button at the top right of the window!
Then you’ll choose whether this product will be a Main product or a Upsell/Downsell. If it’s an upsell or a downsell, you’ll select the main product that it is associated with.
The next step is to select the type of payment your customers will make for this product. There are four options, One-time, Recurring, Limited installments and Recurring installments. In our example here, we’re going to use a one-time payment.
NOTE: If you want to create a subscription-based product that is paid monthly, you would use the Recurring Payment option. The Recurrent Installments are for payments that repeat each year or two, but are paid in installments rather than a lump sum for the year.
On this same screen, you can also toggle on and off initial payments (which is a temporary pricing structure, for example a discount for the first three months) and Default price, which controls whether or not this price point is the default price for this product. It has to be the default price until you have added more than one price for this product, and so for our example, we will leave Default price toggled “on” and Enable initial payment toggled “off”.
Just below that, you can set up or disable a money-back guarantee period. The default is a 30-day money back guarantee.
On the next page, you’ll enter the URL for the Thank You Page you would like to use for this product. You can build one right here in Kartra! And if you have read about, or watched our video about, The Kartra Difference – you probably already have a Thank-You Page built 🙂
Next, you’ll set up your checkout page. As you can see in the image below, there are plenty of options here to get you going, including custom designs. Just hit the Change button to the right of any settings you would like to change from the default.
The next page is where you will select a list to add your buyers to, tag your buyers, connect this product with a Membership access, and implement Automations for when somebody buys.
The next page gives you the option to activate an affiliate program for this product. You have options here to add multiple commission tiers, payment milestones (which control when payouts go to your affiliates), and the look and feel of your affiliate sign-up page. You can use our default affiliate sign-up page, or make a popup if you already have an affiliate page built.
If you do set up an affiliate program for this product, you can get the affiliate link to distribute by going back to your main Products page, selecting the product you just created, and clicking the AFFILIATES button, as seen in the image below.
From now on, you’ll be able to see your new product on the My Products page, and track all of your sales analytics for it. Your products can all be connected and integrated through Automations and Communications sequences, so that you can maximize your follow-up and customer retention strategies!
But wait, you’re not done yet – make sure you set up your Payment Gateway so that you can receive the money for your product!
See part two of Training 4 here.
Hi and thank you fir this very helpful article.
I ‘m looking for how to enable payment delay for one time payment
my customer will pay in one time but not today, let’s says in 15 days. How can I tell kartra system to allow the payment in xxx days ?
Thank you in advance for your help
I can’t wait to read from it
Great question Ally!
There are a couple of ways to delay payments, but the easiest one when it comes to a one-time payment is to make use of ‘Enable initial payment’ feature as in this screenshot:
Set initial payment to 0, set your timeframe, and then set the one-time or ongoing fee structures as you see fit.
I hope this helps!
We are looking to set a $250 a month initial payment then bump it up to $500 a month after that 3 month intro period.
I can set the initial price to $250 for 3 months but, will that give them 3 months of access for $250 or will that bill them monthly $250 then bump up to the normal price of $500?
Hi Lawrence, great question! The initial payment of $250 for three months would provide your customers with three months of access for $250 total and then start charging $500 per month after the three month period has expired. To create the pricing model you’ve described, you’ll need to create a coupon that discounts the payment by 50% for the first three months. This Kartranaut training on coupons walks you through the process – https://home.kartra.com/kartranaut/post/1916
This sounds like an all in one system. Seems almost too good to be true! But, I like that you can do everything in once place to create your sales funnel.
Hello, I have an ebook that is also a physical book. Is there a way to enable shipping on only one of the prices. Or do I need to set it up as 2 separate products?
Hi Chass! Having 2 separate products would be best: the first product for your eBook, while the second product for the physical version of the book.
Hi all. Is there any way to have different products going to different payment gateways? So if I have two stripe accounts, can product A use one stripe account and product B use the other?
Hi Kathy, you can absolutely set custom payment gateways on a per-product basis. Simply connect the two gateways to your account and use the drop-down menu in the Product Builder to select which Stripe account you would like to use.